[Pdf free] Key Element Guide ITIL Continual Service Improvement: Aligned to the 2011 Editions
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| #1342340 in Books | 2012-08 | Original language:English | 5.50 x4.25 x.50l,.0 | File Name: 0113313640 | 95 pages
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The 'Key Element Guide Continual Service Improvement' provides a handy reference to the content contained within the core ITIL Continual Service Improvement guidance and summarises its key elements.
Continual Service Improvement delivers consistent, repeatable process activities as part of service quality; ITIL has always emphasized the importance of continual service improvements. Focusing on the process elements involved in identifying and introducing service manag...
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